Our Refund Promise

We stand by our work. If we fall short, we’ll make it right—quickly and fairly.

✅ Grade-Boost Guarantee:

• Free unlimited revisions until your essay meets the promised quality.
• Full refund if revisions don’t resolve the issue.

✅ 25% Prepayment Safety:

• Only 25% upfront to start; pay the rest after final draft is completed.

Eligibility & Process

Clear criteria to ensure fairness for students and writers.

When Refunds Apply

🔹 Missed Deadlines: Full refund if we deliver late without prior notice.
🔹 Plagiarism/AI Issues: Verified by Turnitin? 100% refund + free rewrite.
🔹 Quality Concerns: Didn’t follow “provided” instructions? Revisions or refund.

Non-Refundable Cases

🚫 Change of Mind: After submitting instructions or approving drafts.
🚫 Academic Misuse: If you submit our work (without complete payment) as your own (violates Honor Code).
🚫 Partial Refunds: For completed work (e.g., 2/3 pages delivered).

Review Terms & Conditions for dispute escalation.

How to Request a Refund

Simple steps to resolve issues in 1–3 business days.

1. Contact Support: Email support@nerdessay.comwith order ID and details.
2. Review: Our team investigates within 24 hours.
3. Resolution: Choose a rewrite, balance credit, or refund.

✅ Refund Timelines:

• Wallet Credits: Instant.
• Payment Gateway: 3–5 business days (Stripe).

100% Money-Back Scenarios

Zero-risk guarantees for academic integrity and security.

🔹 Unused Orders: Cancel within 1 hour of payment for a full refund.
🔹 Writer Unavailable: Rare, but we’ll refund 25% prepayment immediately.
🔹 Duplicate Charges: Report accidental payments for instant reversal.

Why Trust NerdEssay.com?

We prioritize your security and satisfaction.

✅ PCI-DSS Compliance: All payments via Stripe—no card data stored.
✅ SSL Encryption: Bank-level security for personal and payment details.
✅ Audit Trail: Track refund status in real time via your dashboard.

Learn how we protect your data in our Privacy Policy.

FAQs

Quick answers to common refund questions.

🔹 Can I get a refund after submitting my essay?
No—submitting the work waives refund eligibility (prevents academic misuse).

🔹 What if I dislike the writer’s style?
Request a free writer replacement—no refund needed.

🔹 How are partial refunds calculated?
Based on % of work completed (e.g., 1/3 pages = 66% refund).

Contact Us

We’re here to help 24/7.

📧 Email: support@nerdessay.com
⏰ Response Time: 1–2 business hours (avg.).